how-to

How to Set Up a Sales Pipeline in Your CRM

Learn how to build a sales pipeline from scratch, define deal stages, automate transitions, and avoid common mistakes.

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Alex ThompsonSenior SaaS Reviewer
February 17, 20266 min read
sales pipelinecrm setupdeal stagessales process

Introduction

A well-structured sales pipeline is the difference between a startup that closes deals predictably and one that relies on luck. Your pipeline gives you visibility into where every deal stands, what needs attention, and how much revenue is coming next month.

Yet many startups skip this step. They add contacts to their CRM, send a few emails, and wonder why deals stall. The problem is almost always a missing or poorly designed pipeline. In this guide, you will learn how to set up a sales pipeline that matches your actual selling process, automate the tedious parts, and start closing deals faster in 2026.

What Is a Sales Pipeline

A sales pipeline is a visual representation of your sales process. Think of it as a series of stages that every deal moves through, from first contact to closed won or closed lost. Each stage represents a specific step in your selling journey.

Unlike a sales funnel, which tracks volume at each stage, a pipeline focuses on individual deals. You can see exactly which deals are in each stage, how long they have been there, and what action is needed to move them forward. Most CRMs display this as a Kanban-style board where you drag deals between columns.

The pipeline is your sales team's operating system. Without one, you are flying blind. With a good one, every team member knows exactly what to do next.

Define Your Pipeline Stages

The most critical step is defining stages that reflect how your customers actually buy. Do not copy a generic template. Your stages should mirror the real journey from stranger to customer.

For a typical B2B startup, effective pipeline stages might include Lead Qualified, Discovery Call Scheduled, Discovery Call Completed, Proposal Sent, Negotiation, and Closed Won or Closed Lost. A simpler B2C SaaS pipeline might have just four stages: Trial Started, Engaged, Purchase Intent, and Converted.

Here are the rules for good pipeline stages. Each stage should represent a clear buyer action, not a seller action. Sent email is not a stage because it does not indicate buyer commitment. Attended demo is a stage because the buyer invested time. Keep stages between four and seven. Fewer than four gives you no visibility. More than seven creates confusion and data entry fatigue. Define exit criteria for each stage so every rep agrees on when a deal moves forward.

Check out our sales CRM reviews for tools that make pipeline setup intuitive.

Setting Up Deal Properties

Beyond stages, every deal needs consistent properties that help you manage and forecast accurately. At minimum, track these fields for each deal.

Deal value is the expected revenue. For subscription businesses, decide whether this is monthly or annual value and stay consistent. Close date is your best estimate of when the deal will close. Update this regularly because stale close dates destroy forecast accuracy. Contact and company link every deal to a person and organization so you have full context. Deal source tracks where the opportunity originated, whether that is inbound marketing, outbound prospecting, referral, or another channel.

Some CRMs like Pipedrive make these fields mandatory by default, which enforces data hygiene from day one. Others let you customize required fields per stage, so you can progressively collect more information as deals advance.

Automating Stage Transitions

Manual pipeline management does not scale. Even a two-person sales team will forget to update deal stages, log activities, or send follow-ups. Automation solves this.

Start with these high-impact automations. When a deal enters a new stage, automatically create a follow-up task for the deal owner. When a deal has been in the same stage for more than a set number of days, send an alert to the rep and their manager. When a deal is marked as Closed Won, trigger your onboarding sequence automatically.

Close CRM excels at pipeline automation with built-in workflows that trigger emails, tasks, and notifications based on deal movement. For more advanced automation across your entire tool stack, HubSpot CRM offers workflow builders that connect to hundreds of integrations.

The goal is not to automate everything on day one. Start with one or two automations that address your biggest pain points, then add more as you learn what works.

Pipeline Reporting

A pipeline without reporting is just a pretty board. You need data to understand whether your sales process is healthy and where it needs improvement.

Track these core pipeline metrics. Conversion rate by stage shows what percentage of deals move from one stage to the next, revealing exactly where deals drop off. Average time in stage tells you how long deals typically spend in each stage, and a sudden increase signals a bottleneck. Pipeline value is the total value of all active deals. Compare this to your quota to know if you have enough pipeline coverage, which should typically be three to four times your target. Win rate is the percentage of deals that reach Closed Won versus the total deals that entered your pipeline.

Review these metrics weekly. A quick 15-minute pipeline review each Monday morning will surface problems before they become crises.

Common Pipeline Mistakes

Avoid these traps that derail startup sales pipelines.

Too many stages is the most frequent mistake. If reps cannot remember the stages without a cheat sheet, you have too many. Simplify. Stale deals kill forecast accuracy. If a deal has not had activity in 30 days, it is probably dead. Create a rule to automatically flag or archive deals that go cold. Skipping stages happens when reps drag deals forward to make their pipeline look healthier. Enforce stage requirements so reps must complete certain actions before advancing a deal. Inconsistent data entry makes your pipeline unreliable. If half the team does not update deal values or close dates, your reports are useless. Make key fields required and review data quality in your weekly pipeline meetings.

Tools That Make It Easy

The right CRM makes pipeline management intuitive rather than burdensome. For startups, these tools stand out.

Pipedrive was built specifically around the pipeline concept. Its visual interface makes it easy to see and manage deals, and the setup takes minutes rather than hours. Close CRM combines a clean pipeline view with built-in calling, emailing, and automation. It is designed for small sales teams that need to move fast without switching between tools. For startups that want a free starting point, HubSpot CRM offers pipeline management with unlimited users at no cost.

Browse our full sales CRM category for detailed comparisons. Whatever tool you choose, the principles remain the same. Define clear stages, automate what you can, track your metrics, and review regularly. A strong pipeline turns selling from chaos into a repeatable system.

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Written by

Alex ThompsonSenior SaaS Reviewer

Alex has spent 8+ years testing and reviewing B2B SaaS tools. Former Head of Growth at a Series B startup, he brings hands-on experience with lead generation, CRM, and marketing automation platforms.

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How to Set Up a Sales Pipeline in Your CRM (2026)